Shipping policy
Shipping Policy
Effective Date: August 24, 2026
At NOBLE PAWS, we are committed to making our shipping process clear and convenient for our customers. This Shipping Policy explains the areas we serve, available delivery methods, shipping charges, estimated transit times, and important conditions that may affect the delivery of your order.
1. Shipping Area
NOBLE PAWS currently ships orders within the United States only.
We do not provide international shipping. Orders requiring delivery to an address outside the United States cannot be fulfilled under our current shipping program.
Customers must provide a valid and complete U.S. shipping address at checkout.
2. Domestic Shipping Services
For eligible orders within the United States, customers may select from the following shipping options:
Standard Shipping
Estimated delivery time: 3–5 business days
Shipping fee: $8.00
FREE on qualifying orders of $70.00 or more
Express Shipping
Estimated delivery time: 1–2 business days
Shipping fee: $15.00
Available shipping methods and applicable charges will be displayed during checkout before the order is submitted.
3. Free Standard Shipping
NOBLE PAWS offers Free Standard Shipping when the qualifying order total reaches $70.00 or more.
Orders below $70.00 are charged the regular $8.00 Standard Shipping fee.
Free shipping applies exclusively to Standard Shipping. Customers who select Express Shipping will be charged $15.00, including when the order value is $70.00 or greater.
4. Shipping Rate Summary
Our current domestic shipping rates are:
Express — 1–2 business days — $15.00
Standard — 3–5 business days — $8.00
Standard for orders $70.00 and up — 3–5 business days — FREE
Please review your shipping selection and any applicable charges before completing checkout.
5. Order Processing
Orders may require time for verification, preparation, and packaging before being handed over to the shipping carrier.
Order processing time is separate from the estimated carrier transit time. The 1–2 business day and 3–5 business day delivery estimates generally apply after the order has been processed and transferred to the carrier.
Orders placed on weekends or recognized holidays may begin processing on the next business day.
6. Estimated Delivery Times
Business days generally refer to Monday through Friday and exclude weekends and applicable holidays.
The delivery periods stated in this policy are estimates and are not guaranteed arrival dates. Actual delivery times may vary depending on the shipping carrier and circumstances affecting its network.
Weather conditions, transportation disruptions, holidays, high shipping volumes, carrier service interruptions, and other circumstances beyond our reasonable control may result in delays.
7. Accurate Shipping Information
Customers are responsible for providing complete and accurate delivery information at checkout.
Please carefully verify your:
Recipient name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code
Incorrect or incomplete information may cause delays, failed delivery attempts, or returned shipments.
If you notice an error after placing your order, contact NOBLE PAWS promptly. We will make reasonable efforts to assist before shipment, but we cannot guarantee that an address can be changed once processing or fulfillment has begun.
8. Order Tracking
Tracking information may be provided after your order has been shipped.
Please allow sufficient time for the carrier to scan the package and activate tracking. It is possible for a tracking number to show limited or no activity shortly after the shipping label is created.
Once the shipment is in transit, the carrier's tracking system generally provides the latest available delivery information.
9. Shipping Delays
Occasional shipping delays may occur due to circumstances outside the reasonable control of NOBLE PAWS.
These may include severe weather, transportation interruptions, carrier network problems, seasonal demand, holidays, or other unexpected events.
If your shipment appears to be significantly delayed, please contact us with your order information so we can review the available tracking details and provide reasonable assistance.
10. Undeliverable and Returned Packages
A shipment may be returned to NOBLE PAWS if the carrier cannot complete delivery because of an incorrect or incomplete address, unsuccessful delivery attempts, or another delivery-related issue.
If your package is returned as undeliverable, please contact us to discuss the available next steps.
Additional shipping charges may apply if the order must be shipped again because inaccurate or incomplete delivery information was originally provided by the customer.
11. Packages Marked as Delivered
If your tracking information shows that a package has been delivered but you cannot locate it, please check your mailbox, porch, entrance, reception area, or other secure delivery locations.
You may also check with household members, neighbors, property management, or the shipping carrier for additional information.
If you are still unable to locate your package, contact NOBLE PAWS with your order details so we can review the available shipping information.
12. Damaged Orders
If your package or merchandise arrives damaged during transit, please contact us promptly.
We recommend retaining the original shipping container and packaging materials and taking clear photographs of the package and affected products. This documentation may assist in evaluating the shipping issue.
Any applicable return, refund, exchange, or replacement may also be governed by our Return & Refund Policy.
13. International Shipping
NOBLE PAWS does not offer international shipping.
Our current shipping services are limited to eligible addresses within the United States. Orders addressed to destinations outside the U.S. cannot be shipped.
14. Changes to This Shipping Policy
NOBLE PAWS may revise this Shipping Policy when necessary to reflect changes in shipping rates, fulfillment procedures, carrier services, or business operations.
Any updated version will be published on our online store with the applicable revision date.
Contact Information
For questions about shipping rates, delivery times, tracking, or an existing order, please contact:
NOBLE PAWS
Address: 4910 Fairway Blvd, Chino Hills, CA 91709, United States
Phone: 562-201-9032
Email: Linkerharry9@gmail.com